What We Do The following are some of the functions performed by the GCDWR operators and maintenance crew towards our goal of providing the best service: Routine inspection of all water and wastewater facilities Perform chemical testing at different points of the wastewater process Collect samples and transport them to the lab as required by the National Pollutant Discharge Elimination System (NPDES) permit issued by the Ohio EPA for each of our facilities Our Maintenance crew maintains and ensures that all of our lines (110 miles) are free of obstructions and promptly respond to all customer complaints Perform all necessary tests to ensure safety of the water distributed to our customers Schedule and perform fire hydrant maintenance and flushing of water lines The following are some of the functions performed by the GCDWR engineers, planning and administrators toward our goal of providing the best service: Maintain over 6,200 water and sewer accounts Disburse over $7.2 million for operational expenses and over $10.0 million for construction Comply with federal and state mandates regarded OSHA, ADA, wage rates, etc Prepare financial reports and budget reports that are submitted to the State Auditors


Hours: Customer Service Office Closed See Important Information above Phone: (440) 279-1970 (440) 285-2222 ext. 1970 (440) 834-1856 ext. 1970 Fax: (440) 285-9549 Address: 470 Center Street, Building #3 Chardon, Ohio 44024 Business Questions: Billing Questions:     
Director: Steven Oluic, PhD This department reports to the County Commissioners James W. Dvorak, Timothy C. Lennon, Ralph Spidalieri


The Geauga County Department of Water Resources is an organization under the authority of the Geauga Board of Commissioners.  We are a self supporting department operating on revenues generated solely from service provided. Our operations must comply with all applicable Ohio Environmental Protection Agency's rules and regulations which are based on Federal clean water laws, as well as Ohio Revised Code chapters 6117 and 6103. Daily maintenance and operation of our facitilies are performed by state certified operators, supported by state certified laboratory, technicians, maintenance, administrative, and engineering staff properly trained and equipped to ensure that all water used and all wastewater treatment is in compliance with the above mentioned laws.
Location of Water/Sewer Lines: Dial 811
Pay Your Bill If you wish to make a payment online with a credit card click on the pay now button. *There is a fee for this service
Department Rules & Regulations Home Emergencies Projects Sewer Water Lab Billing Forms Staff Links Weather
Department Rules & Regulations Please click below to view the Department of Water Resources Rules & Regulations.
The customer service counter & entrance is closed until 6/15/20. Until then, water samples must  be dropped off at the GCDWR Laboratory - 13335 Aquilla Road just south of Ravenwood Dr. “it is a long driveway” please bring sample bottle inside the building “sign posted” with all completed paperwork rubber banded to the bottle. To purchase a sample bottle at the  GCDWR Office, please contact the office at or 440-279-1970 to coordinate a pickup time on Monday, Tuesday or Wednesday between 10:00 AM and 2:00 PM. If you have any other questions, please call or email
Ohio EPA FONSI & Environmental Assessment 5/12/20 Chardon TWP WWTP & Sewer project update  5/07/20 Chardon TWP WWTP & Sewer project update  5/01/20 Important information
Sewer Customers - Please avoid flushing any types of wipes.  These cause major problems with our sewage system pumps and pipes.  Dispose of these in your garbage.
Phone: 440-279-1970 Fax: 440-285-9549
Sewer Service Area Map
This public utility is an equal opportunity provider.
Geauga County Sec 208 Plan
Your payment will be returned if no account number is provided.
Berkshire Hts - Chardon TWP WWTP & Sewer Project  
Fee Increase - In 2017, the  Board of  County  Commissioners approved water and sewer rate fee increases for 2017 through 2023. These gradual fee increases  are necessary to address aging  and/or failing facilities, equipment, and  the increasing costs of operating the water and wastewater facilities and lines.
Approved Rate Increases 2017-2023 Important Information
GCDWR Customer Service Counter will reopen 6/15/20